Data Protection

 

Privacy policy

The data controller responsible for the data processing:
Mike Weber
Schwaikheimer Straße 39/1
71364 Winnenden
Germany
info@gartendekoparadies.de

Telephone: 07195 9071179

Thank you for your interest in our online shop. Protecting your privacy is very important to us. The following text provides detailed information about how we use your data.

 

1. Access data and hosting

You can visit our web pages without disclosing any personal information. Each time a website is accessed, the web server automatically only saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data) and documents the request . These access data are evaluated exclusively in order to ensure the site functions properly and to improve our services. This serves to safeguard our predominantly legitimate interests in a correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

 Hosting

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in the forms provided on this website are processed on your servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

 

2. Data processing for contract processing, establishing contact and opening a customer account

We collect the personal data that you give us when you place an order or contact us (e.g. via the contact form or email). Some fields are marked as mandatory because we require the information for performing the contract or for processing your inquiry, and you cannot place your order and/or send your inquiry without providing that information. The type of data collected is indicated in the respective data forms. We use the data you have provided to process contracts and to process your inquiries in accordance with Art. 6 para. 1 clause 1 lit. b GDPR.
Insofar as you have given your consent in accordance with Art. 6 para. 1 clause 1 lit. a GDPR, by opting to open a customer account, we will use your data for that purpose. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and after expiry of the retention periods under tax and commercial law in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use data beyond this that is permitted by law and about which we will inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or using a function provided in the customer account.

 

3. Data processing for the purpose of dispatch processing

To fulfil the contract according to Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

 Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to this during or after your order, we will give you your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, forward your email address and telephone number to the selected shipping service provider so that they can contact you prior to delivery for the purpose of delivery notification or coordination.
The consent can be revoked at any time by sending a message to the contact option referred to in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

Schenker Deutschland AG
Uhlfelder Straße 1-3
60314 Frankfurt
Germany

 

4. Data processing for payment processing

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for payment processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us in the context of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves the fulfilment of the contract according to Art 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, for example on their own website or through a technical integration in the ordering process. The privacy policy of the respective payment service provider applies.
If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and the optimisation of our payment processes

If necessary, we give our service providers further data, which they use together with the data necessary for the processing of the payment as our contract processors for the purpose of fraud prevention and the optimisation of our payment processes (e.g. invoicing, processing of contested payments, support of accounting). In accordance with Art. 6 Para. 1 S. 1 lit. f GDPR to safeguard our predominantly legitimate interests in our protection against fraud or in efficient payment management.

 

5. Advertising by email

5.1 Email newsletter with registration

If you sign up to our newsletter, we use the data that is necessary, or separately provided by you, to send you our email newsletter regularly based on your consent given per Art. 6 para. 1 clause 1 lit. a GDPR.
Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a link provided in the newsletter.

After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

5.2 Sending the newsletter

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

 

6. Cookies and other technologies

 General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files which are automatically stored on your end device. Some of the cookies we use are deleted after the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your computer and enable us to recognize your browser on your next visit (persistent cookies).
We use technologies that are absolutely necessary for the use of certain functions on our website (e.g. shopping cart function). These technologies collect and process the IP address, time of the visit, device and browser information and information about your use of our website (e.g. information about the content of the shopping cart). In the context of a weighing of interests, this serves predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

The cookie settings for your browser can be found under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

 

 Use of Facebook services

7. Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is embedded on this website to display our Trusted Shops seal of approval and any evaluations collected, as well as to offer Trusted Shops products to buyers following an order.

This protects our prevailing legitimate interests in the optimal marketing of our website and allowing a secure shopping experience per Art. 6 Para. 1 S. 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. The Trustbadge is provided by a content delivery network provider. Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is ensured. Further information on data protection at Trusted Shops GmbH can be found here.

When the Trustbadge is loaded, the web server automatically saves a so-called server log file, which contains such data as your IP address, date and time of access, the amount of data transferred, and the requesting provider (access data). Individual access data is stored for analysis of security issues in a security database. The log files are automatically deleted no later than 90 days after creation.

Additional personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or you have already registered to use it. In this case, the contractual agreement concluded between you and Trusted Shops applies. For this purpose, personal data from the order details will be automatically collected. Whether you are already a registered user for a product use is automatically checked against a neutral parameter using a one-way crypto-hashed email address. The e-mail address will be converted into this hash value which cannot be decrypted by Trusted Shops prior to transmission. After checking for a match, the parameter is automatically deleted.

This is to fulfil our prevailing legitimate interest and that of Trusted Shops in the provision of specific buyer protection and the evaluation of transactions according to Art. 6 para. 1 clause 1 lit. f GDPR. Further details, including the opportunity to object to this use of your data, can be found in the Trusted Shops privacy policy above and in the Trustbadge.

 

8. Social media

8.1 Social plugins from Facebook, Twitter

Social buttons are used by social networks on our website. These are only integrated into the page as HTML links, so that when our website is accessed, no connection is established with the servers of the respective provider. If you click on one of the buttons, the website of the respective social network opens in a new window in your browser. There you can press the Like or Share button, for example.

8.2 Our online presence on Facebook, Twitter

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data is automatically collected and stored for market research and advertising purposes, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that probably align with your interests. Cookies are usually used for this. The detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights and setting options for the protection of your privacy can be found in the data protection information of the providers linked below. If you need further assistance, please contact us.

Facebook is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually sent to a Facebook server , Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting a Facebook fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Twitter is an offer from Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (“Twitter”). The information automatically collected by Twitter about your use of our online presence on Twitter is usually transferred to a server of Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

 

9. Contact options and your rights

You have the following rights:

  • in accordance with Article 15 GDPR, the right to request information about your personal data processed by us to the extent described therein;
  • in accordance with Article 16 GDPR, the right to obtain the correction of incorrect or incomplete personal data stored by us;
  • in accordance with Article 17 GDPR, the right to obtain the deletion of your personal data stored by us, unless further processing is necessary
    • to exercise the right to freedom of expression and information;
    • to fulfil a legal obligation;
    • for reasons of public interest, or
    • is necessary for the establishment, exercise or defence of legal claims;
  • in accordance with Article 18 GDPR, the right to restrict the processing of your personal data, insofar as
  • you dispute the correctness of the data;
  • it is being processed unlawfully, but you refuse to have it deleted;
  • we no longer need the data, but you do need it to assert, exercise, or defend legal claims; or
  • you have objected to its processing under Art. in accordance with Article 21 GDPR;
  • in accordance with Article 20 GDPR, you have the right to receive your personal data, which you have provided, in a structured, current, and machine-readable format or to request its transfer to another controller;
  • in accordance with Article 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work, or our company.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.

Right to object
Insofar as we process personal data as described above in order to protect our legitimate interests, which predominate within the scope of a balance of interests, you can object to this processing with effect for the future. If the data is processed for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons arising from your particular situation.

After exercising your right of objection, we will not process your personal data further for these purposes, unless we can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is for direct marketing purposes. In this instance, we will not process your personal data for this purpose.

 

Privacy Policy created with the Trusted Shops legal copywriter in cooperation with FÖHLISCH Rechtsanwälte.